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Japanese for Consultants Working with Japanese Clients

Consultants working with Japanese clients need Japanese for three things: building trust in meetings, understanding how decisions are really made, and presenting recommendations in a way that lands. The most useful skills are polite business Japanese (keigo), the vocabulary of projects and proposals, reading client materials, and knowing how consensus-building works, from 根回し (nemawashi, groundwork before a meeting) to 稟議 (ringi, formal approval). Even if you work through an interpreter, a little Japanese makes workshops and interviews warmer and helps you notice what isn’t said out loud.

Where Japanese makes the biggest difference

  • Opening and closing meetings with the right greetings and thanks. See meetings with Japanese partners.
  • Stakeholder interviews, where people speak more openly in their own language.
  • Reading client documents such as 資料 (shiryō, materials), 議事録 (gijiroku, minutes) and internal reports.
  • Presenting findings clearly and modestly, with a clear 結論 (conclusion) first. See giving a presentation in Japanese.
  • After-hours relationship building at dinners. See nomikai etiquette.

Key vocabulary

JapaneseReadingMeaning
提案書teianshoproposal document
課題kadaiissue, challenge to solve
現状分析genjō bunsekianalysis of the current situation
施策shisakumeasures, initiatives
工数kōsūperson-hours, effort
成果物seikabutsudeliverables
決裁者kessaishathe person who signs off
根回しnemawashiinformal groundwork before a decision
稟議ringiformal internal approval process

Phrases for client meetings

  • 本日はお時間をいただき、ありがとうございます (Thank you for your time today).
  • まず、結論から申し上げます (Let me start with the conclusion).
  • 御社の課題は三つあると考えております (We believe your company faces three issues).
  • ご意見をお聞かせいただけますか (Could you share your views?)
  • 持ち帰って検討いたします (We’ll take this back and consider it).
  • 来週までに資料をお送りします (We’ll send the materials by next week).

Learn to hear soft refusals, too: 検討します (we’ll consider it) and 難しいかもしれません (it may be difficult) often mean no. See how to say no in Japanese.

Understanding how decisions are made

Recommendations rarely get approved in the meeting where you present them. Decisions often build up through informal conversations with each stakeholder (nemawashi), then a formal ringi document circulates for stamps. Share drafts early, ask who else needs to be consulted, and give your counterpart materials they can use internally. See negotiating with Japanese companies and Japanese business etiquette.

Working with an interpreter

For workshops, interviews and steering committees where precision matters, many consultants use an interpreter and use their own Japanese for greetings, small talk and building rapport. Brief your interpreter on the project, terms and acronyms beforehand. See working with a Japanese interpreter.

How Hanabuddies can help

Our native Japanese tutors teach business Japanese one-to-one online, in English, built around your projects: meeting phrases, presentations, keigo and reading client materials. For key meetings we provide English–Japanese interpreters, in person in Japan or abroad (you cover the interpreter’s travel) or online, and we translate proposals and reports, with Japanese proofread by Takekuni. See business Japanese lessons.